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Search Redesign
Product Design position at
Problems to solve

The Browse page and search results look too similar, causing confusion

The Browse page and search results look too similar, causing confusion

The use of sections and carousels are limiting

The use of sections and carousels are limiting

The filters are not very user friendly

The filters are not very user friendly

Low amount of click throughs and high amount of new queries

Low amount of click throughs and high amount of new queries

Old search results

Filters had confusing behavior and redundancy.

Some results were buried far down the page.

The max amount of content per section was 4 items. After that, the section would turn into a carousel which users didn’t understand as it’s an unusual pattern for search results.

Filters had confusing behavior and redundancy.

Some results were buried far down the page.

The max amount of content per section was 4 items. After that, the section would turn into a carousel which users didn’t understand as it’s an unusual pattern for search results.

Filters had confusing behavior and redundancy.

Some results were buried far down the page.

The max amount of content per section was 4 items. After that, the section would turn into a carousel which users didn’t understand as it’s an unusual pattern for search results.

Filters had confusing behavior and redundancy.

Some results were buried far down the page.

The max amount of content per section was 4 items. After that, the section would turn into a carousel which users didn’t understand as it’s an unusual pattern for search results.

New search results

Simplified filter with improved usability.

Adding a search field introduced the possibility of performing new searches in an easier way. And making it feel more like a search page.

All the remaining results that are not content related are shown in a sidebar with the possibility to show more results.

Consolidation of all content types helped presenting all results in one list.

Added pagination to make the page behave more like a traditional search page with an expected pattern to show more results.

Simplified filter with improved usability.

Adding a search field introduced the possibility of performing new searches in an easier way. And making it feel more like a search page.

All the remaining results that are not content related are shown in a sidebar with the possibility to show more results.

Consolidation of all content types helped presenting all results in one list.

Added pagination to make the page behave more like a traditional search page with an expected pattern to show more results.

Simplified filter with improved usability.

Adding a search field introduced the possibility of performing new searches in an easier way. And making it feel more like a search page.

All the remaining results that are not content related are shown in a sidebar with the possibility to show more results.

Consolidation of all content types helped presenting all results in one list.

Added pagination to make the page behave more like a traditional search page with an expected pattern to show more results.

Simplified filter with improved usability.

Adding a search field introduced the possibility of performing new searches in an easier way. And making it feel more like a search page.

All the remaining results that are not content related are shown in a sidebar with the possibility to show more results.

Consolidation of all content types helped presenting all results in one list.

Added pagination to make the page behave more like a traditional search page with an expected pattern to show more results.

Results
Percentage of Active Users
Overall: no movement
General Release Users: increased 27% MoM initially, then returned to baseline
New Users: increased 33% MoM initially, then returned to baseline
Content Click Through Rate
Overall: significant increase, no novelty effect
General Release Users: increased 19% MoM initially, then 37% MoM 4 weeks after release
New Users: increased 36% MoM initially, then 38% MoM 4 weeks after release
Percentage of Search Users Who Complete Content
Overall: significant increase, no novelty effect
General Release Users: increased 47% MoM initially, about 16% 2 months after release
New Users: increased 199% MoM initially, about 100% 2 months after release
Skill Added Rate
Overall: significant increase so far for both return and new users, though less pronounced for new users
General Release Users: increased 125% MoM, has declined a bit after initial peak

New Users: increased 50% MoM, has declined a bit after initial peak

New Users: increased 50% MoM, has declined a bit after initial peak

Other Differences in Search Behavior

Search to Group viewed or joined conversion rate has stayed the same

Search to Group viewed or joined conversion rate has stayed the same

Search to Pathway viewed conversion rate has declined by 82%

Search to Pathway viewed conversion rate has declined by 82%

Users are executing more search queries per each piece of content clicked, likely a result of the new embedded search bar on the new search design

Users are executing more search queries per each piece of content clicked, likely a result of the new embedded search bar on the new search design

For active orgs that had at least 100 search queries per week, the median % increase in content click through rate was 20% initially and 45% 4 weeks post-release

For active orgs that had at least 100 search queries per week, the median % increase in content click through rate was 20% initially and 45% 4 weeks post-release

73% of active orgs saw an increase in content click through rate initially right after release

73% of active orgs saw an increase in content click through rate initially right after release

94% of active orgs saw an increase in content click through rate 4 weeks post-release

94% of active orgs saw an increase in content click through rate 4 weeks post-release

Some UI elements
Search Result Content Card
Article
8 min
Degreed Meta
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In the dark ages, libraries existed to safeguard the few valuable pieces of content available. If you wanted to learn a subject, there were few options. Contrast that with today, when searching “How to learn data science” gives…
Mark Complete
Article
8 min
Degreed Meta
Public Content Without Disclaimers: The Degreed Learning Index
In the dark ages, libraries existed to safeguard the few valuable pieces of content available. If you wanted to learn a subject, there were few options. Contrast that with today, when searching “How to learn data science” gives…
Mark Complete
Article
8 min
Degreed Meta
Public Content
In the dark ages, libraries existed to safeguard the few valuable pieces of content available. If you wanted to learn a subject, there were few options. Contrast that with today, when searching “How to learn data science” gives…
Mark Complete
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Ralph Edwards
Leadership
Esther Howard
Leadership, HR Management, Excel
Darrell Steward
Leadership, Conflict Management
Savannah Nguyen
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Albert Flores
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